How To Shop

Selecting your Products

It's easy! Simply add the items to your shopping basket and when you're ready, proceed to checkout. Note that some items require you to select an option (e.g. colour of wire) prior to placing them in your basket.

Our website requires that you register before you can purchase items. However you can browse and add items to your shopping basket as a guest and these will be transferred to your 'real' basket when you register/login.

After you have placed your order, you'll be sent a confirmation email detailing the items ordered and the order total.


Payment Methods

There are a number of different payment options depending on whether you are a domestic or international customer. The payment method is selected during checkout:-

PayPal (UK & International)
This is the preferred method and also the fastest and most convenient to use. If you select this method at checkout you'll be taken to the PayPal website where you'll login (if you have registered) or make a payment with one of the following credit/debit cards:-

VisaMastercardPayPal CreditCardAmerican ExpressSwitchSoloVisa Delta

Cheque (UK only)
Select this method if you wish to pay by cheque. Your order confirmation email will provide details of who the cheque should be made payable to and where to send it, don't forget to also send us your order number or a copy of the confirmation email so we can match payment to order. Note that we do not despatch goods until payment has cleared and this usually takes between 3 and 5 working days after we cash the cheque - realistically (and assuming all items are in-stock) your order will probably be despatched approx. a week after we receive the cheque.

Telegraphic (Bank) Transfer (UK & International)
Please contact us before placing your order if you wish to use this method. We provide you with our banking details and you instruct your bank to transfer the funds. The transfer must be made in GBP Sterling (not Euros). Please note that as the customer you are liable for all transfer fees and to cover bank costs, you will be charged an extra GBP6.00 on top of your order.

Wire Transfer (e.g. Western Union) (UK & International)
Please contact us before placing your order if you wish to use this method. We provide you with details of who to make the payment to, you will then initiate the fund transfer with your agent and inform us of the Money Tranfser number. The actual transfer is relatively fast (if not instant) but please remember that we then have to pick up the funds in person and this may delay the process by a day or two.


Currencies

We only accept payment in British Pound (GBP), however, it is possible to browse the shop displaying the prices in an alternative currency (selected from the sidebox). Note that this feature should only be used as a guide - the actual amount you pay in your local currency will depend on the exchange rate used by your bank/PayPal.

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